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Page 4 of 11
SECTION II
George’s Auto Body has the team and technology necessary to meet the needs of our mutual customers.
Technologically Advanced Equipment
Highly Trained Staff
Convenient Location
Over Forty Years In The Collision Repair Business
35% of Existing Business Is Service To Our Insurance Partners
Third Party Customer Satisfaction Indexing
Local Community Employer
Advantages to Choosing George’s Auto Body
Scheduled Customer Communication:
Taking the time on the original estimate to hear the customer’s needs coupled with regular call backs assure the customer that we heard his or her special needs and, more importantly, are addressing them.
Accurate delivery dates:
By more accurately determining delivery dates we can reduce your rental expenses while also keeping the customer happy with George’s Auto Body.
Full Service:
At George’s Auto Body we offer a full service program. This means that we offer collision repair as well as mechanical repair for your customers’ vehicles thereby reducing down-time due to subletting mechanical work. This also means that the quality of the repair is controlled by George’s from start to finish, ensuring the continuity of the repair
Defined Administrative System:
George’s Auto Body can be your first choice for claims volumes both large and small because the documentation/workflow process is the same no matter how large or small the job. This process coupled with our use of the Mitchell ABS Management System software ensures that our administrative staff will be able to answer any of your queries in a timely manner.
Defined Body Repair Procedures:
Our body techs and paint techs are all trained to follow the same basic procedures for every job, ensuring consistency. In addition, we have developed a set of guidelines designed to ensure the highest quality of workmanship. These guidelines have been developed based on industry experience, practical experience and on-going education, as well as knowledge of insurance company expectations. Together, the procedures and guidelines ensure consistent high quality repairs every time.
Advantages to Choosing George’s Auto Body
Continuing Education:
We send our employees to I-CAR and ASE classes several times a year in order to keep up with industry changes. In addition, we utilize classes and seminars offered by local associations and vendors (such as Akzo Nobel or NAPA)and fo rmore general business education such vendors as SkillPath and CareerTrak.
The Right Combination:
State-of-the-art equipment (see our equipment list in Section III) combined with a continuous education program is an invaluable investment that George’s Auto Body feels strongly about making. There’s no guesswork tolerated with today’s highly sophisticated vehicles. Done correctly” the first time, every time” guarantees another satisfied customer.
Image:
When you refer a customer to George’s Auto Body you can count on us to enhance your image. As an extension of your service, our facility’s image also reflects on you. Rest assured that our Body, Paint and Mechanical shops are clean and organized and our customer service area is neat, attractive and comfortable.
We invite you to visit George’s Auto Body and see first-hand how our business operates. You’ll agree that George’s Auto Body will be a valuable business partner.
When given the opportunity, George’s Auto Body will integrate itself seamlessly with your organization and your staff. Together, we’ll meet your needs and those of our mutual customers.
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